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Parature for Facebook - A Parature Social Media Application

Parature for Facebook, the first service and support application for Facebook, provides organizations with a comprehensive, multi-channel way to be where their customers are, and meet the growing expectations of a new generation of Web-savvy, community-minded customers. For organizations with growing Facebook fan bases who are concerned with effectively and accurately responding to a rising volume of inquiries and comments, our application allows customer service, marketing and social media teams to actively engage one-on-one with customers directly in Facebook, providing personalized, validated responses.

  • Recognize the need to proactively engage prospects & customers

  • Route comments & issues to the most appropriate person for response

  • Resolve issues in a personal & timely manner

  • Report on all your activity

Please fill out the contact form to have a Parature sales professional contact you.

Parature is committed to enabling organizations to better serve, support, engage with and retain their customers via the Web, wherever they are. As social networks go mainstream, Parature will be there, helping customer relationships thrive.

Parature for Facebook - Be where your customers are