Parature Knowledge Base Software
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Parature Knowledge Base software is an intelligent, integrated knowledge management software that empowers your end users to help themselves and access answers to support requests immediately. You will be able to use the easy-to-learn interface and powerful WYSIWYG editor, modify the workflow to match business processes, and more.
"Within a year of launching Parature, we reduced administrative time by 25 percent for our account specialists. They're not cutting and pasting, so they're able to handle more tickets. That translated to a 25 percent drop in the number of open tickets."
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